When you want to find a good cleaning company, there are many factors that go into choosing one. These factors will help you get the most out of your experience and keep your home clean and healthy.
The first step in finding a good cleaning company NYC is to make sure that they are trustworthy and polite. Ask for references and check online reviews.
Ask for Referrals
Referrals are a key source of new business, and they can help you grow your cleaning company. They can also be a great way to get your name out there, and to build trust among local clients.
To get the most out of your referral program, create an easy-to-understand incentive plan for referring customers. This could be anything from a discount on their next cleaning to a promise that you’ll clean their home for free.
It’s a win-win strategy that will keep your customers happy and encourage them to continue referring your services to their friends and families.
You can make it easier for clients to refer others by sending them a referral link on their invoice or in an email after a job. If you use Jobber, you can automate these post-job follow-ups and track their success right from your client hub.
Check Online Reviews
Online reviews are one of the biggest factors when hiring a cleaning company. Having a clean and positive reputation online helps potential clients feel comfortable about working with you.
A good way to check online reviews is by checking out popular review aggregators like Yelp and Google Reviews. You can also ask cleaning companies for reviews via their social media accounts or email newsletters.
The best reviews are those that come from real customers, not employees. They will be more trustworthy and have less bias than employees.
Another way to find out if a cleaning company is trustworthy is to ask for references from previous clients. It is a timeless method that will help you avoid bad apples.
In addition to asking for referrals, it is a great idea to conduct thorough background checks on any new hires. The better your screening process, the more likely you will hire quality employees that will stick around long term.
Check Licenses and Insurance
When hiring a cleaning company, it’s important to ensure they’re licensed and insured. These measures protect both you and your customers from legal issues, such as accidents and injuries that could occur while cleaning your home or business.
Most states require a business license for any company that offers cleaning services. This is required to establish your company as a legal entity and protect your clients from unethical business practices.
A surety bond is another option for ensuring your clients are protected. These bonds can be used to cover damage and theft of client property and equipment, as well as provide insurance in the event of a lawsuit.
Most cleaning companies also need to purchase commercial insurance. This coverage will protect you from lawsuits involving accidents, injuries, and property damage that happen while your team is cleaning.
Check Their Staff
Hiring the right staff is crucial to running a successful cleaning company. The hiring process includes reviewing applications, calling candidates, conducting interviews, and conducting background checks.
You should consider the priorities of your business when defining your hiring criteria. For example, you may be more interested in hiring employees who are hard-working than those who are good at social media.
When interviewing candidates, be sure to ask them a few questions about their experience in the cleaning industry. This will give you a better idea of their skill set, attitude, and how they interact with other people.
Another important question to ask is if they are willing to work night shifts and weekends. Having a flexible schedule is important for cleaning businesses, as it allows you to accommodate your customers’ needs.